Shipping and delivery
Last updated: 28 October 2026
Digital delivery only
Arka Glycan is software. Nothing is shipped physically and there are no shipping charges.
What you receive and when
- Your licence key is sent by email to the address given at purchase within 24 hours of payment confirmation.
- The same email contains the download link for macOS and Windows (during the beta, invited labs receive the link with their invitation).
- Your invoice is sent by email.
Activation
Paste the key on the Licence page of Arka Glycan. It is checked on your computer; no internet connection is needed.
If your key has not arrived
Check your spam folder, then write to hello@arkaglycan.com with your payment reference. We will resend it or deliver it to another address you confirm.