Shipping and delivery

Last updated: 28 October 2026

Digital delivery only

Arka Glycan is software. Nothing is shipped physically and there are no shipping charges.

What you receive and when

  • Your licence key is sent by email to the address given at purchase within 24 hours of payment confirmation.
  • The same email contains the download link for macOS and Windows (during the beta, invited labs receive the link with their invitation).
  • Your invoice is sent by email.

Activation

Paste the key on the Licence page of Arka Glycan. It is checked on your computer; no internet connection is needed.

If your key has not arrived

Check your spam folder, then write to hello@arkaglycan.com with your payment reference. We will resend it or deliver it to another address you confirm.